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How can I make a difference?

By providing healthcare critical insights you can make a real difference to how your health service is caring for local people. Many of our public contributors have been inspired to get involved through personal experiences and a real desire to improve things within the NHS.

Joanna Parker, one of our public contributors, who worked in the healthcare sector for 15 years, is using her positive and negative experiences as a patient since she retired to support our work.

She says: “Although I think I can be assertive and articulate and know my way around the ‘system’, my voice has often not been heard in the care process, or it is ignored, and I’ve been left feeling disempowered and disappointed.

“My work experience, my experience as a patient, and my belief that patients should be ‘co-producers’ of care, make me feel passionate about trying to improve patient experience and patient safety.”


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