Hannah is a registered nurse with a range of quality and service improvement experience in different sectors. Hannah has gained clinical experience in various NHS acute and community trusts, where her focus has always been the safety and experience of patients throughout their different – and often complex – clinical journeys. Before completing her MSc in Nursing, Hannah studied Philosophy, where she focused on phenomenology, ethics and the philosophy of law. Hannah’s MSc Nursing dissertation was a concept analysis of a ‘good death’, exploring different sociocultural perspectives and constructs.
Hannah leads the Deteriorating Patient workstream, managing projects including NEWS2 and the ED Safety Checklist, as well as a new project addressing healthcare inequalities for people with learning disabilities. Hannah set up the SAFER (Safety & Autonomy For Every Resident) Care Homes Collaborate, which aims to reduce avoidable harm for people in care homes by improving recognition and response to physical deterioration. The collaborative also promotes offering people choice, dignity and opportunities to be closely involved in future decisions about their treatment. This involves engaging with the Recommended Summary Plan for Emergency Care and Treatment (ReSPECT) project.
Helen is a resuscitation officer with an emergency nursing background. Her experience spans almost 30 years in which she has worked in the UK, Australia and West Africa. She has a long history of involvement in patient safety projects in particular through education and evaluation and has long been an advocate of shared decision making in end of life care. She joined the West of England AHSN in October 2018 to support the adoption and spread of the use of the national Recommended Summary Plan for Emergency Care and Treatment (ReSPECT) process across the region.
Julia Ross is the Chief Executive Officer for Bristol, North Somerset and South Gloucestershire Clinical Commissioning Group (CCG). She is leading the CCG as they continue to implement plans for a single commissioning ‘voice’ for the Bristol, North Somerset and South Gloucestershire areas.
Julia was previously Chief Executive at North West Surrey CCG. She set up the CCG, bringing three GP localities together into a single organisation. As senior responsible officer for Surrey Heartlands Sustainability and Transformation Plan, she also built a coalition of 11 organisations across the Health and Local Authority sectors and produced a shared plan with the full support of member organisations.
Prior to this, Julia was Associate Director, Commissioner Development (East) for NHS South of England on a full-time secondment basis from January 2011 to August 2012. She was responsible for core elements of commissioning delivery including leadership of the planning round and oversight of service reconfiguration across the region.
Joanna is a paramedic with a long history of patient safety and service improvement in urgent and emergency care at local, regional and national levels. In every project, Joanna works towards supporting the system to manage patients in the right place, at the right time, by the right person.
Joanna joined the West of England AHSN in 2017 and manages the Deteriorating Patient programme, which includes the projects Safer Care through Early Warning Scores, Recommended Summary Plan for Emergency Care and Treatment (ReSPECT) and the Emergency Department Community of Practice. Joanna is a huge advocate of the benefits of system wide approach to standardising communication and improving patient safety, and explores opportunities to support organisations to share and learning from each other.
Tony is a Project Support Officer for the Patient Safety team at West of England AHSN.
He has experience of Project Management within the third sector and has a background in retail management, sales and teaching.
Outside of work, Tony enjoys camping trips in the family ‘Bongo’ camper van.
Alison is a part-time GP in Bristol and part-time GP Clinical Lead consultant at the West of England AHSN. Her special interest is in the use of NEWS in the early identification and management of sepsis. She was a member of the NICE Guidelines Development Group for Sepsis and is co-author of a Health Education England teaching package “Think Sepsis”. She is involved in many other projects in the AHSN including the Learning from Deaths steering group and digital innovation.
For many years Alison also worked in professional cricket at Gloucestershire County Cricket Club.
Previously Greg worked for Solihull Metropolitan Borough Council in the Voluntary and Community Sector Team supporting charitable organisations in the region. Greg also managed the internal Employer Supported Volunteering Scheme that allowed staff to volunteer in the community.
Greg joined the West of England AHSN in 2017 as a PA/ Project Support Officer, providing support to the Patient Safety Team with various workstreams such as the Emergency Department Collaborative and Mortality Reviews Collaborative, as well as supporting the initial set-up of the PReCePT programme.
In 2018, Greg changed roles to Project Support Officer/ Verto Administrator, continuing to support the Patient Safety team as well as the internal project management system.
Outside of the West of England AHSN, Greg works as an artist.
Melody is a Project Support Officer for the Patient Safety team at the West of England AHSN.
She has built up expertise in Project Management across a range of industries, including Construction, Insurance, Website Design, Health & Safety, private Healthcare, and in the NHS.
Outside of work she enjoys singing in local choirs, gardening and cooking.
Prioir to joining the AHSN Ben had a 27 year career in variety of senior leadership roles in the NHS, Ben has spent over a decade in senior operational management roles spanning, community, mental health services in Wales and acute hospital services including locally at Southmead Hospital and at Bristol Royal Infirmary.
Since 2003 he has worked in strategic commissioning roles across Bristol, North Somerset and South Gloucestershire, leading and delivering strategic projects within the NHS and in partnership with NHS and Local Authority Partners, and with local people, including leading new community hospital developments in Bristol and several large scale public consultations.
Kay Haughton joined as Director of Service Transformation in May 2018 from Gloucestershire CCG where she was Deputy Director of Nursing. Kay trained as a nurse at Charing Cross Hospital and had over 30 years’ experience across the acute and community sectors including senior roles as a surgical and community matron before moving into commissioning. Kay has an MSc in Leadership and Management in Health and Social Care and has completed the Kings Fund Top Managers Programme.
Prior to joining the staff at the AHSN Kay was already an active member of the AHSN community, and worked with us closely on the Patient Safety Collaborative Board and supports many of our PSC projects and is an active Q member