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Sharing great practice

Through regular contact with our member organisations across the West of England, members of our Academy team are constantly coming across excellent examples of successful improvement projects in the health and care sector.

In this new section, we will bring you some of these shining examples of best practice. If you are aware of any projects that you think need to be shared, please send the details to David Evans at and we’ll make sure they’re added.

Making Every Contact Count

Gloucestershire Care Services NHS Trust set out to create a model to support clinicians to have Healthy Conversations as part of their clinical contacts, helping to direct patients to community and voluntary services to support them make Healthy Choices.

Download this overview for a broad outline of the initiative, which used a Listening into Action approach, giving a 20 week timeframe to implement change.

For more information contact Sarah Morton, Professional Head of Adult Physiotherapy at