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The Habits of an Improver

A publication from The Health Foundation describes the ‘Habits of an Improver’. It offers a way of viewing the field of improvement from the perspective of those who deliver and co-produce care on the ground – the improvers on whom the NHS depends.

The paper describes 15 habits which such individuals regularly deploy, grouped under five broad headings:

  • Learning
  • Influencing
  • Resilience
  • Creativity
  • Systems thinking

The Habits of an Improver has been written to promote discussion and as a possible model for all those seeking to take decisions about the best balance of attitudes, skills and knowledge for improvement across the NHS and beyond.