Before starting a Quality Improvement project, it may help to complete a Project Charter to scope and plan your work.
This contains some simple questions to support you get the project underway and maintain focus, such as ‘Why is this an important issue to tackle?’ and ‘What’s the business case?’
A copy of the QI project charter is available here.
Hints and tips
- Consider involving a patient representative to understand the patient voice in the planning and delivery of your project – find out more here.
- Watch these short video clips giving guidance about developing a framework of thought and action for any leader wanting to transform and create a thriving organisation.
– Deming’s System of Profound Knowledge 1
– Deming’s System of Profound Knowledge 2