A publication from The Health Foundation describes the ‘Habits of an Improver’. It offers a way of viewing the field of improvement from the perspective of those who deliver and co-produce care on the ground – the improvers on whom the NHS depends.
The paper describes 15 habits which such individuals regularly deploy, grouped under five broad headings:
- Systems thinking
The Habits of an Improver has been written to promote discussion and as a possible model for all those seeking to take decisions about the best balance of attitudes, skills and knowledge for improvement across the NHS and beyond.