New adoption and spread guide launched

It is estimated that across the UK, a third of healthcare improvement projects never spread beyond their particular unit, a further third are embedded across their organisation but never spread further than that, and only the final third are spread across their own and other similar organisations. Through the West of England Academy supported by our new guide, we aim to support our member organisations and innovators increase the adoption and spread of successful innovations and improvements in the health and social care sector.

quote from guide

Successfully spreading improvements and ensuring changes are sustained requires overcoming numerous challenges, such as:

  • Creating an awareness of why the change is needed
  • Ensuring those involved have a desire to support and participate in the change
  • Knowledge of how to bring about change
  • The skills and resources to bring about the change
  • Ensuring processes to sustain the change

Our new guide (which you can download here) sets out suggestions to be considered for the successful adoption and spread of innovation and improvement projects. Our Academy will also be hosting a free series of workshops focusing on adoption and spread in spring 2021.

The West of England Academy provides a range of free resources to help you gain knowledge and develop essential skills for innovative thinking and working. We promote the use of quality improvement methodologies to support delivery of better patient care. We also offer a range of resources focused on evidence and evaluation.

If you would like further guidance on this subject, please contact us through Innovation@weahsn.net.

Our Academy also hosts free workshops and learning events. Whether you are looking to learn more about: inventing, innovating, improving or realising impact, and whatever your background or healthcare experience, we hope we’ll have something suitable for you. If you have any suggestions for potential events, or know of any training that we can share then please contact Academy@weahsn.net and let us know.

Human Factors training for 3,000 community health and social care staff across the West of England

The West of England AHSN is awarding £65,000 in funding to four community organisations to support the roll-out of Human Factors training for support staff.

Communication and team working are recognised to have significant impact on the quality of safe services for patients. Following the Cavendish Review, the Care Certificate specified standards for support workers (Bands 1 – 4) working in all NHS and social care settings.

Although an appreciation of the principles of Human Factors has been implemented in acute care services in recent years, it has been found that training packages and resources are less applicable to the community health and social care context.

Health Education South West has therefore funded the West of England AHSN to develop an intervention using the SBAR tool (situation, background, assessment, recommendation) to support Human Factors training in patient safety focussing on support works in community settings.

The curriculum for this training was developed by Sirona Care & Health and North Bristol NHS Trust. It is based on how teams communicate and uses communication tools such as SBAR to develop a baseline awareness, which is built upon and embedded during the training using different scenarios. These scenarios were co-designed by the programme lead and service user representative to reflect realistic scenarios that staff might encounter.

To date, 435 staff from community organisations have already received Human Factors training. The West of England AHSN is now providing £65,000 funding to Bath & North East Somerset CCG, Bristol Community Health, Gloucestershire Care Services and North Somerset Community Partnership, which will enable a further 2,500 staff in community settings to receive training.

Train the Trainer

In conjunction with  North Bristol NHS Trust and Sirona Care & Health, we are also training up to 45 facilitators across the region in order to create a faculty with specialist knowledge and experience in Human Factors training for community services.

Organisations that have been successful in their bid for West of England AHSN support are invited to book training dates for facilitators to build the faculty in their organisation skilled in delivering Human Factors training. In order to book you will need a code for access. If you have not received your code, please email nathalie.delaney@weahsn.net.

Contact

For more information about the Human Factors programme, which is one of our Patient Safety Collaborative’s priority areas, contact Nathalie Delaney at nathalie.delaney@weahsn.net.

How can we help you enhance your skills in Patient Safety and Quality Improvement?

The West of England AHSN is conducting a survey amongst health and social care professionals to identify the skills and expertise in our region around Quality Improvement and Patient Safety. And we’re keen to hear from you.

This will help us to better share learning and expertise, and tailor our approach so it meets the healthcare community’s ongoing needs to deliver long-term, sustainable improvements in patient care.

We’re developing our work alongside ‘Q’, an initiative led by the Health Foundation, supported and co-funded by NHS England, and designed to connect people skilled in improvement across the UK.

If you are interested, experienced or trained in Safety or Quality Improvement work, then we would like to invite you to complete this short survey, which should take between five and ten minutes to complete.

This survey is being managed by the West of England AHSN in partnership with The Health Foundation.

For further information, contact:

Kevin Hunter, Patient Safety Programme Manager
kevin.hunter@weahsn.net
0117 900 2413