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Quality Improvement (QI) Toolkit

Continuous improvement is a skill requirement for all staff working across healthcare. Below we have listed some of the most popular Quality Improvement (QI) tools to help you carry out and sustain changes that enhance patient safety and patient care in your area of work.

Follow the links for a description of each tool and more information about them, including some downloadable blank templates.

The ‘Five Whys’ Analysis A simple diagnosis approach to help understand the ‘root cause’ of a problem
Process mapping How to develop a ‘map’ of a current or even a proposed new process
Communication and stakeholder management An approach to understanding who the important people you need to work with to ensure your improvement project is a success – and how you communicate with them
Driver diagram A structured way to plan improvements from a clear aim to the ideas for improvements
Model for Improvement/PDSA A systematic approach to testing ideas for making improvements
Measurement for Improvement Tools that help the analysis of whether changes lead to improvements
Evaluation Toolkits that help assess the impacts of the changes or improvements made
Spread and diffusion Approaches that help others to learn from the improvements made
The Habits of an Improver A model which shows the competencies and behaviours – or consistent habits of successful ‘Improvers’
 More improvement tools  A range of other Improvement tools you might find useful