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Free RESTORE2 training for care providers to spot deterioration

We offer free RESTORE2 training for care providers in the West of England and have trained over 2,375 care staff.

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Using RESTORE2 to spot deterioration

Recognising when a person’s health is deteriorating is important, particularly at this critical time. We are working, as part of the NHS response, to enhance the confidence of staff working in the community in detecting and responding to deterioration.

The British Geriatrics Society (BGS) released a paper, COVID-19: Managing the COVID-19 pandemic in care homes, offering 13 key recommendations to help all care home staff, and the NHS staff who work with you, to support residents through the pandemic.

This guidance recommends care home staff should be trained to spot the early warning signs of residents becoming unwell, where possible using the RESTORE2 tool or soft signs using RESTORE2 mini.  These tools may be useful for those supporting people in their own homes as well.

“Soft signs” are particularly valuable where individuals have difficulties in communicating when they are feeling unwell or in pain. RESTORE2 includes the National Early Warning Score tool (NEWS2) and this is suitable for all adults over the age of 16 (except pregnant women).

Staff who care for people with learning disabilities could also benefit from this training, either to refresh existing skills or learn for the first time. Read more about our support and resources for people caring for those with learning disabilities during COVID.

What is RESTORE2?

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The National Early Warning Score (NEWS2) tool, included in the RESTORE2 tool, can help care homes staff recognise when someone’s health is deteriorating. Using the NEWS2 tool involves taking someone’s temperature, breathing rate, heart rate, oxygen levels and other physical measures.

Read more about the Royal College of Physicians recommendation to use NEWS2 when managing patients with COVID-19.

Find out more about RESTORE2

RESTORE2 is a tool to help care homes and nursing homes to recognise physical deterioration and to escalate this information. It was originally created by Hampshire, Southampton and Isle of Wight CCG. RESTORE2 won a HSJ Patient Safety Award in 2020.

Follow these links to download PDF RESTORE2 resources:

To receive a hard copy pack of these resources please contact our patient safety team.

Case studies: In our own words – why RESTORE2 training makes such a difference.

Since December 2019, more than 2,375 staff from 255 care providers in the community have taken part in our free RESTORE2 online training programme. 96% of attendees agreed or strongly agreed the training was a good use of their time, 4% were neutral.

Staff who have attended our training regularly get in touch with us to let us know how their use of RESTORE2 is making a huge difference to the care they are able to provide their residents, particularly during the COVID-19 pandemic.

Read training attendee stories here.