Skip to content

Key safety messages for Care Homes

Our online training sessions are open for booking:

RESTORE2TMmini is for non-registered care staff and paid support staff who are not expected to perform observations, and covers “soft signs” of deterioration and structured communication. This training is particularly suitable for non-medical care settings, such as residential homes and supported living, as well as for domiciliary care providers. Book here

RESTORE2TM Full includes training on taking physical observations, including using pulse oximeters, and calculating the NEWS2 (national early warning score) and is suitable for all non-registered care staff, as well as being a refresher or upskilling for registered staff. It builds on the learning from the RESTORE2TMmini session. Book here

The train-the-trainer session will give those who have responsibility for training and supporting others the skills and confidence to deliver  RESTORE2TM full and mini sessions. Book here

These sessions are aimed at homes in the West of England region. If you are from outside of the area please contact your local AHSN to access local training.

Recently, the British Geriatrics Society (BGS) released a paper, COVID-19: Managing the COVID-19 pandemic in care homes, offering 13 key recommendations to help all care home staff, and the NHS staff who work with you, to support residents through the pandemic.

This guidance recommends care home staff should be trained to spot the early warning signs of residents becoming unwell, where possible using the RESTORE2 tool or soft signs using RESTORE2 mini.

We have developed free online videos and virtual (video-based) training to support you, and can also provide coaching, advice and guidance around these tools. The guidance also recommends that care home staff work with residents’ GPs to review Advance Care Plans as a matter of urgency with residents.

Wessex and the West of England AHSNs, and West Hampshire CCG, funded by Health Education England, have collaborated to produce a series of free videos and e-learning materials to support staff working in care homes to care for residents who are at risk of deterioration. The short training videos are all freely available in one YouTube playlist. The videos are around 3-4 minutes each and it will take just over 40 minutes to watch all of these.

Key COVID19 update

The National Early Warning Score (NEWS2) tool, included in the RESTORE2 tool, can help you recognise when someone’s health is deteriorating.

Using the NEWS2 tool involves taking someone’s temperature, breathing rate, heart rate, oxygen levels and other physical measures.

Read more about the Royal College of Physicians recommendation to use NEWS2 when managing patients with COVID-19, here.