Skip to content

Support for care providers

During the COVID-19 pandemic we recognise that you and your team (whether you’re in a nursing or residential home or providing domiciliary care) are working harder than ever, to manage and protect the health and wellbeing of residents in your home.

We have put together some resources (below) covering training on spotting deterioration, key safety messages, and supporting anticipatory care planning discussions.

To stay updated you may want to access current NHS guidance. Other useful resources include:

Book your free virtual training session

The government’s updated guidance on admission and care of residents in care homes during COVID-19 includes use of NEWS2 and RESTORE2. We offer free training for care providers on these vital tools:

1- RESTORE2TMmini is for non-registered care staff and paid support staff who are not expected to perform observations, and covers “soft signs” of deterioration and structured communication. This training is particularly suitable for non-medical care settings, such as residential homes and supported living, as well as for domiciliary care providers. Book your RESTORE2 mini training here.

2- RESTORE2TM Full includes training on taking physical observations, including using pulse oximeters, and calculating the NEWS2 (national early warning score) and is suitable for all non-registered care staff, as well as being a refresher or upskilling for registered staff. It builds on the learning from the RESTORE2TMmini session. Book your RESTORE2 training here.

3- The train-the-trainer session will give those who have responsibility for training and supporting others the skills and confidence to deliver  RESTORE2TM full and mini sessions. Book your train the trainer session here.

These sessions are aimed at homes in the West of England region. If you are from outside of the area please contact your local AHSN to access local training.

Remote monitoring using pulse oximetry in care homes

A webinar, held on 9 February 2021, explained the background to COVID Oximetry @home and COVID virtual wards, and what this means for care home staff supporting residents who are being monitored remotely using pulse oximetry. Read more about pulse oximetry during COVID here.

Aimed at registered managers, care workers in care homes, Primary Care Network clinical leads, and staff supporting remote monitoring, it discussed why ‘silent hypoxia’ is important, how it works in practice, and the range of support and learning materials on offer.

Organised by the AHSN Network with NHS England and NHS Improvement, visit this page to download the webinar’s presentation.

Learning Disabilities during COVID-19

If you work in a care home or organisation for people with Learning Disabilities and would like some further information on how we can support you or available resources and training please view our page here.

Read more

Primary care during COVID-19

In response to COVID-19, community clinicians and care provider staff will have to work differently as face to face assessment is reduced. We have worked closely with the Royal College of GPs to support development of resources on the use of NEWS2 in Primary Care.

Read more