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Support for care providers

Book your virtual training session:

The government’s updated guidance on admission and care of residents in care homes during COVID-19 includes use of NEWS2 and RESTORE2. We offer free training for care providers on these vital tools:

1- RESTORE2TMmini is for non-registered care staff and paid support staff who are not expected to perform observations, and covers “soft signs” of deterioration and structured communication. This training is particularly suitable for non-medical care settings, such as residential homes and supported living, as well as for domiciliary care providers. Book here

2- RESTORE2TM Full includes training on taking physical observations, including using pulse oximeters, and calculating the NEWS2 (national early warning score) and is suitable for all non-registered care staff, as well as being a refresher or upskilling for registered staff. It builds on the learning from the RESTORE2TMmini session. Book here

3- The train-the-trainer session will give those who have responsibility for training and supporting others the skills and confidence to deliver  RESTORE2TM full and mini sessions. Book here

These sessions are aimed at homes in the West of England region. If you are from outside of the area please contact your local AHSN to access local training.

How can implementing RESTORE2 support your care for residents/patients?

Read a case study of how attending our RESTORE2 training helped a Silva Care employee spot the signs of deterioration in a care home resident.

Read a case study of how the team at Fessey House, a residential care home in Swindon, helped provide swifter response to the signs of deterioration, after implementing the RESTORE2 tool, and the positive impact this had on GP appointments.

During the COVID-19 pandemic we recognise that you and your team (whether you’re in a nursing or residential home or providing domiciliary care) are working harder than ever, to manage and protect the health and wellbeing of residents in your home.

We have put together some resources (below) covering training on spotting deterioration, key safety messages, and supporting anticipatory care planning discussions.

To stay updated  you may want to access current NHS guidance. Other useful resources include:

Primary care during COVID-19

In response to COVID-19, community clinicians and care provider staff will have to work differently as face to face assessment is reduced. We have worked closely with the Royal College of GPs to support development of resources on the use of NEWS2 in Primary Care.

Read more