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Electronic Repeat Dispensing (eRD)

As part of the response to the COVID-19 pandemic, the NHS Business Services Authority (BSA) are advising and supporting primary care in England to increase the use of Electronic Repeat Dispensing (eRD), a system using the power of the Electronic Prescription Service (EPS) to allow patients taking ‘stable’ medicines to receive a repeat prescription for up to a year. Eligible patients can confirm a repeat prescription online and go straight to their pharmacist to collect their prescription, avoiding an extra trip to the GP practice.

eRD is recognised to have benefits for patients, General Practice and Community Pharmacy. Whilst providing benefits as part of the COVID-19 response, the system-wide benefits are sustainable beyond the current pandemic response:

  • A simplified, secure, reliable service for GP practices, pharmacies and patients.
  • Reduces workload for prescribers allowing better prioritisation of resources.
  • Supports social distancing by reducing footfall to the GP practice to order repeat prescriptions.
  • Controlled management of the supply chain, reducing the number of temporarily unavailable medicines.
  • Improves the data captured from prescriptions, to enable better reporting and improved medicines optimisation.
  • Effective eRD can save up to 46 minutes a day of GP time, and if 80% of all repeats were issued as repeat dispensing, 2.7 million GP hours could be saved.


Working with the South West AHSN, we’re hosting a webinar series that aims to share local and regional experience to help support you in your area of work. You’ll find recordings of recent sessions below. Sessions still to come are:

  • 16 July 2020 – The benefits of eRD based on experience from GP and CCG colleague
  • 23 July 2020 – eRD and community pharmacy

 To book on to these sessions, please see our Eventbrite page here.

Watch our webinar from 25 June 2020 on the benefits of eRD based on experience from GP and CCG colleagues:

Watch our webinar from 2 July 2020 on using eRD to drive effective care planning:

Watch our webinar from 8 July 2020 on eRD, system collaboration and eRD care homes:


Video resources

 Resources for Promoting eRD to Patients

 Resources for GP Practices

Resources for Community Pharmacies