Primary care services provide the first point of contact in the healthcare system, acting as the ‘front door’ of the NHS. Primary care includes general practice, community pharmacy, dental, and optometry (eye health) services. The NHS Long Term Plan identifies the need to give people more timely access to more services close to where they live by funding bigger, more widely skilled teams so people can more easily connect with the right person for their needs. Read more about the NHS Long Term Plan.

In addition, the extraordinary challenges presented by COVID-19 have increased the pressure on primary care services and led to a renewed focus on digital transformation and collaborative working.

At the West of England AHSN we are working with NHS commissioners and primary care providers, Primary Care Networks (PCNs), care homes, the AHSN Network, and community pharmacy on a wide range of initiatives to support primary care.

We build networks to collaborate, share and promote good practice, as well as spreading and implementing proven solutions.

Click the links below to find examples of our work with primary care in the West of England…


Cardiovascular disease (CVD)

Respiratory disease

Managing deterioration

Medicines safety

Learning Disabilities Collaborative

Digital transformation