We have been working to improve the management of deterioration during and post-COVID-19 (including through the roll-out of COVID Oximetry @home and COVID virtual wards), please click here to find out more about our COVID-19 related work.

Central to our work in services and systems transformation in healthcare is our award-winning support for improving patient safety. Read more about our work in services and system transformation.

This work delivered by the West of England Patient Safety Collaborative, one of 15 Patient Safety Collaboratives (PSCs) across the country, each hosted and coordinated by its local AHSN.

Our PSC is made up of all the NHS providers and commissioners across the region, including hospitals, mental health and community organisations, the ambulance service, primary care and clinical commissioning groups. It brings together local patients and healthcare staff, all driven by a shared vision to bring about system-wide improvements to ensure the safety and wellbeing of people in the care of our health services.

Our patient safety work programme is informed by the NHS Patient Safety Strategy, and the National Patient Safety Improvement Programmes (known as NatPatSIP) which are led by NHS England and Improvement. Read more about the NatPatSIP.

Our 2021 ‘Plan on a page’ gives an overview of our work programme and key enablers. You can download it in PDF format here: Patient Safety Collaborative Board: Plan on a Page

Our work to improve patient safety is themed across five local delivery plans (to find out more about each programme, please click the relevant link):

Through these local delivery plans, and Patient Safety Networks, our goal is to ensure that patients in the West of England can be confident that care is safer for patients based on a culture of openness, collaboration, continuous learning and quality improvement.

Our regional impact

Our work is highly regarded across the region and further afield.  We have been extremely successful in reacting to local priorities, and have delivered several ground-breaking region-wide projects including National Early Warning Score (known as NEWS2); Structured Mortality Reviews; ReSPECT; Emergency Laparotomy Collaborative; Emergency Department (ED) Safety Checklist and Human Factors.

Our national impact

Many of the projects started in the region have been selected for national adoption and spread including National Early Warning Score (known as NEWS2), ED Safety Checklist, PReCePT and Emergency Laparotomy Collaborative, and members of the Patient Safety team spend time supporting and sharing our experience and knowledge and presenting our work outside the region.

Recently we have worked with Wessex AHSN in the development of a series of videos for Health Education England that have supported the training of over 900 care provider staff during the COVID-19 pandemic. Our West of England Learning Disability Collaborative was highlighted as an example of good practice in the 2020 Learning Disability Mortality Review (LeDeR) Learning Into Action report. You can read the Learning Into Action Report here.

Find out more about our Learning Disabilities Collaborative.

Supporting innovative thinking

The West of England Academy provides a range of free resources, training and events to help healthcare colleagues and innovators across the region gain knowledge and develop essential skills for innovative thinking and working. Our Academy promotes the use of quality improvement methodologies to support delivery of better patient care. Explore the West of England Academy.

Responding to COVID – 2020: a journey through adversity

The 15 Patient Safety Collaboratives across England collectively responded to COVID-19 by rapidly reviewing all projects and programmes, and refocusing on the priority areas of identifying and managing people at risk of deterioration; implementing the safer tracheostomy care programme and providing support to local maternity and neonatal systems.

In the West of England, we rapidly converted our face-to-face RESTORE2 training for care homes into a virtual offering, enabling us to continue to reach providers in the region at pace and scale – read a review of our work during 2020.

We also held several virtual learning and sharing events to support the Learning Disabilities Collaborative and Maternity and Neonatal communities. We have also supported the rapid local implementation of pulse oximetry at home, and latterly virtual wards, and responded to other local needs in partnership with AHSN colleagues in digital and innovation. Click here to find out more about our work related to COVID-19.

A series of enabling themes are integral to our work across patient safety:

• Addressing inequality
• Patient and carer co-design
• Safety culture
• Improvement leadership
• Building Quality Improvement capacity and capability through our Academy
• Measurement through improvement
• Improvement and innovation pipeline

Keeping people safe during and after COVID-19

Take a look at our training events and resources for care home and NHS colleagues during the COVID-19 pandemic and beyond.

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Managing Deterioration Safety Improvement Programme

Our Managing Deterioration Safety Improvement Programme helps health and social care staff spot the signs of, and manage, deterioration.

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Maternity and Neonatal Safety Improvement Programme

Find out about our work across the West of England to improve maternal and neonatal patient safety.

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Mental Health Safety Improvement Programme

Our Mental Health Safety Improvement Programme aims to improve patient safety for people accessing mental health services and treatment.

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Adoption and Spread Safety Improvement Programme

The Adoption and Spread Safety Improvement Programme seeks to identify and spread effective interventions and practice.

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Medicines Safety Improvement Programme

Find out about our work to improve Medicines Safety.

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The West of England Academy

Explore our free Academy resources to gain essential knowledge and skills for innovative thinking in healthcare. Our resources include events, toolkits and online training.

Explore the Academy
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Safer care through NEWS

Delivered by the West of England AHSN, this Patient Safety Collaborative programme encourages the use of a single early warning score – the National Early Warning Score (NEWS) across the region.

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